Privacy Policy

1. Introduction

KCH Marketing ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name (first and last name)
• Email address
• Phone number
• Company name
• Website URL
• Information about how you found us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you your requested video analysis
• Communicate with you about our services
• Send you marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our website and services

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services
• Contract: Processing is necessary to fulfill our services to you

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Professional advisers including lawyers, auditors, and insurers
• Law enforcement or regulatory authorities when required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

9. Marketing Communications

You may opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly using the information below

10. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

14. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority: